Your home deserves reliable care and a team that stands behind every project. The Brick + Ember Outfitters Hassle-Free Guarantee was built to give homeowners confidence that their chimney, fireplace or masonry project will be handled with professionalism, clear communication and quality brickwork every step of the way.

This guarantee is our promise that when you choose Brick + Ember Outfitters, you’ll enjoy a smooth experience from the first conversation through the final cleanup.

Why Our Guarantee Matters

Chimney and masonry work can feel overwhelming. You’re inviting a team into your home, asking them to diagnose issues you can’t always see, and trusting that the recommendations are necessary and honest. Homeowners deserve peace of mind.

Our Hassle-Free Guarantee does exactly that. It means you can feel fully confident in getting:

• Clear explanations and transparent recommendations.
• Solutions tailored to your needs and budget.
• Confidence that your project will be completed correctly.
• Respect for your home and your time.
• Support after the installation or repair if something isn’t right.

What’s Covered

Our Hassle-Free Guarantee supports both the functional and aesthetic sides of your home’s fireplace and masonry needs. Whether you’re booking a service or planning a larger project, you can expect dependable protection through every step.

Chimney Service Guarantee

• Thorough inspection and evaluation
• Honest recommendations focused on solving the actual problem
• Quality workmanship for chimney sweeps, leak repairs and structural fixes

Fireplace Service Guarantee

• Expert guidance on maintenance, repairs or full replacements
• Clear communication about timelines and expectations
• Installation work completed with care and precision

Masonry Repair Guarantee

• High-quality craftsmanship for brick restoration and structural repairs
• Work areas kept clean, organized and free of debris
• Masonry that blends seamlessly and is built to last

Our Guarantee Process

We follow a simple three-step method that keeps your experience smooth and predictable from start to finish.

1. Discover

We begin by asking questions to understand what you truly need. This way, we can offer thoughtful, budget-conscious solutions.

2. Solve

Your fireplace expert will explain your options clearly and give you the knowledge you need to make an informed decision. We work with transparency and never push services you don’t need.

3. Install

Once the plan is set, we deliver quality work backed by the Hassle-Free Guarantee. You can relax knowing your fireplace or masonry project was done right the first time.

Frequently Asked Questions

Learn more below:

Does the Hassle-Free Guarantee include both services and larger projects?

Yes. Whether you need a chimney sweep or a complete fireplace overhaul, the Guarantee protects your experience from start to finish.

What if I have questions after the work is done?

We’re here for you! Our team is available to address concerns and make sure your system continues to function safely and correctly.

Do you guarantee the cleanliness of the jobsite?

Absolutely. We respect your home and make sure work areas stay tidy, organized and free of debris at all times.

What makes the Hassle-Free Guarantee different?

Our approach prioritizes education, honesty and empathy. Homeowners feel heard, informed and supported throughout the entire process.

Contact Us to Learn More

Your home’s safety and comfort matter. If you’re looking for trusted masonry service backed by a reliable chimney service guarantee or masonry repair guarantee, the Brick + Ember Hassle-Free Guarantee gives you the peace of mind you deserve.

Call (317) 500-1250 to get started or schedule your consultation today. We’re here to help keep your home safe, warm and well cared for!